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helene Cordier (CNRS/IN2P3)20/01/2011 10:00
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20/01/2011 10:20
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Dr Vincent Breton (CNRS-IN2P3)20/01/2011 10:30
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20/01/2011 11:00
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Tomasz Szepieniec20/01/2011 11:30
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20/01/2011 12:00
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M. Gilles Mathieu (CC-IN2P3)20/01/2011 14:00
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20/01/2011 14:15We will try answering to the following questions: - What are the entities that need to be involved in the definition of a SLA? - What do SLAs apply on? What are the “fields” and units? - Is SLA the right legal term/do we talk about agreements instead?Go to contribution page
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20/01/2011 15:30We will try to answer the following questions: - How do those SLAs apply in an international context, e.g. between NGIs? - What are the implications of implementing such a strategy on the organization of operations in France-Grilles? - Does that strategy pay off, with regards to achieving quality of service?Go to contribution page
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helene Cordier (CNRS/IN2P3)20/01/2011 16:30
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