ITIL best practices experience at CC-IN2P3

vendredi 22 janv. 2016, 17:00 → 18:00 Europe/Paris

Videoconference

Fabio Hernandez (CC-IN2P3)

The goal of this meeting is to share information with NCSA colleagues about how and what ITIL best practices are being implemented at CC-IN2P3 and the lessons learned in the process.

We will hold this meeting via videoconference. A BlueJeans invitation was sent to the participants.

17:00 → 17:05 Welcome and Introduction

Orateur: Fabio Hernandez (CC-IN2P3)

17:05 → 17:35 ITIL implementation at CC-IN2P3

Orateur: M. Frédéric Azevedo (CC-IN2P3)

Slides 20160122_NCSA_ITIL.odp 20160122_NCSA_ITIL.pdf

17:35 → 18:00 Discussion